We are trying to use the online registration feature for events and getting a lot of "Web Prospects".
What are these and why are they generated and what do we do with them.
I originally thought a web prospect was a person who registered for an event via the members portal but was not already in the database, however, there seems to be a lot of existing members that are showing up as web prospects.
I assume we can merge the records but that's not practical since it involves several steps and we have to do each record individually (we have several hundred web prospects)
Would appreciate any suggestions.
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