Chad is a Software Tech who supports v.5, ShelbyNext and ShelbyTELLER. He loves the esprit de corps here at Shelby. The teamwork aspect of his job is what he enjoys the most as he works with other team members to resolve our customers’ issues on the different Shelby platforms. Outside of Shelby, he leads short term mission trips to Brasil and Russia from my church. He also enjoys teaching and researching the Word of God and spending quality time with his wife of 33 years, their son, and friends.Interesting fact: Since the middle of March, 2015, Chad has lost 115 pounds! On purpose. We are proud to have Chad as part of the Shelby Team.
Bryan is an all-around people person. He enjoys talking with customers and works hard to understand their specific situation. He feels a great sense of accomplishment in helping customers find a solution to their support issues. He especially enjoys navigating customers through Shelby Mailroom. If you see Bryan around Shelby it’s likely he is in the process of refilling his diet soda. When Bryan is not working he is spending time with his two teenagers, volunteering through his church, or cheering loud for the Memphis Tigers. Go Tigers Go!! Bryan is an asset to the Shelby Support Team and we are blessed to call him a part of our Shelby family!!
Matt enjoys testing SFO, especially with new development projects. He loves being the first to dive into something fresh from a developer and enjoys helping to work out any kinks there might be.
Outside of work, He enjoys both reading and writing fantasy, playing the trombone in the orchestra at church, playing both video and tabletop games, and spending time with his wife and their dog.
Thanks Matt for being such an important part of our team.
Ozella really enjoys her job! She previously worked for a church in administration and finance. This allows her to have a deeper understanding of the needs of church, its staff and volunteers and how Shelby’s product can assist in meeting those needs. For Ozella, it is not only a job or a volunteer position, it is definitely a ministry. She still actively works for her church in Media. This keeps her grounded and connected to how important ministry work is. When Ozella is not at Shelby or working at her church, she enjoys spending time with her family. We are proud to have Ozella as part of the Shelby Team.
Rachel truly enjoys working with customers and helping them overcome their support issues. If she does not know an answer, she doesn’t stop until she finds a solution. When Rachel is not working at Shelby you can find her outdoors somewhere with her beloved canines, singing in the choir or playing the piano at her church. Rachel is a native Memphian but she has been on many fantastic outdoor adventures. To name one, she has been to the Grand Canyon 4 times! Rachel is always uplifting and ready to share a laugh. We are thankful to have her on our Shelby Support Team.
Beverly joined the Shelby team with over 35 years’ experience working in Customer Service. She has a real knack for helping people and is passionate about ensuring she has fully addressed all questions and resolved all issues during her support calls. Away from the office Beverly enjoys spending time with her ever faithful miniature schnauzer, Schultzy von Wilder, drinking Diet Coke and eating chocolate. Beverly is valuable member of the Shelby team!