Grade Field

Question about the grade field. What table is it stored in? I am having an issue where on the person's detail page, the person says that they are in 3rd grade - we have already promoted grades. But when the label is printed for them, it still lists them as being in 2nd grade. I have back tracked through the tables and fields. The label is pulling from a view named chkn_v_checkinLabel and the item named grade_description. When I run a query on this particular boy out of the view chkn_v_checkinLabel, the grade_description is 2nd grade, but again, we have already promoted and the grade field on the person detail page says 3rd. Help me understand!!

Thanks!!!

Kristen Rogers

Offline Nick Hilbelink over 3 years ago

I’m not 100% on this but often times what we see is that changes in checkin don’t necessarily take effect until the next occurrences are created. Try creating a test frequency or occurrence for the class. And then test it.

I believe it is due to how Arena uses occurrences to know who was in each class at each date. So if you promote during the week it won’t take effect until the next Sunday when the occurrences recheck who was in each class/grade. But again that is just a guess based on what we experience moving people into tags.
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kristen.rogers over 3 years ago in reply to Nick Hilbelink

We promoted at the end of May, so that isn't the issue. Thanks for the thought, though!
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Offline Jeramie Carrieri over 3 years ago

one of our campuses was using tags for Check-in and those do not change with grade promotion. It was causing us some headache, too. I think we had to delete the tags from the Attendance type and location and make the tag inactive.
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kristen.rogers over 3 years ago in reply to Jeramie Carrieri

We are linking the check-in with a tag. Is anyone else having this issue??
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Offline Jeramie Carrieri over 3 years ago in reply to kristen.rogers

i believe you will have to bulk update your tags or rename them - we stopped linking them to tags so we could use the grade promotion and then let check-in sort them by grade - we still use birth date to sort the younger ages. Tags works for our small campus but our larger ones were getting very complicated for our grade school events (300+ kids) especially when we have new members or visitors.
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