Arena Remote Check-In

Hello,

In light of the COVID-19 situation, our church is looking to see if there's any way for parents to check their children in without needing to use a central kiosk. We were theorizing parents could perhaps use their smart device once on campus to check their children in, and then pick up the label at a central location. This would hopefully reduce the amount of people making physical contact with kiosks.

Has anybody tried to make something like this work in Arena, or maybe implemented a completely different system to accomplish the same goal?

Thanks.

Kind Regards,

Cameron Randolph
Johnson Ferry Baptist Church

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Offline dschwab over 4 years ago in reply to Ashleigh Earnest +1

Just an update on this. This was originally our post, but we are working on a solution for this that integrates with the member portal and allows any logged in family member to basically pre-choose all...

Offline srhutson over 5 years ago

Cameron,

We had a similar situation. We just wanted mobile checkin. We commissioned Kingdom First Solutions to buiild a Mobile checkin. You may want to see how much they charge with their new pricing plans. Many of their modules are available on the Arena Hub now as well. The nice thing about it, is that it's a web page, so no separate app is required, just an URL. It also has geo-fencing, so you can set how far away they can check in. We have found the KFS guys to be super helpful.
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Offline randolph_c over 5 years ago in reply to srhutson

Thank you for the info! We will certainly look into that.

Have a blessed day!
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Offline tschmick over 5 years ago in reply to srhutson

I'll second KFS's Mobile Check-in module. It's worked great for us for high volume events and will be better as we move to less contact on our kiosks.
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Offline bkp over 5 years ago in reply to srhutson

Questions for those of you using the KFS solution:

1. Are you running Premium or Select?

2. Are you self hosted or Shelby hosted?

3. Can you print labels for children's check in?

We are currently Premium self-hosted but our roadmap is to transition to Select Shelby-hosted later this year.

Thanks!
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Offline gmaness over 5 years ago in reply to bkp

Hi Betty,
I can answer much of those questions for you.

1 & 2. It will run on any flavor of Arena, it is the ability to install it that is the discriminator. Currently it can be installed on both Premium and Select as long as they are self hosted. We are working with Shelby Systems on being able to install on Shelby Hosted clients.

3. The way the module works is that it emulates a kiosk. If that kiosk is properly configured to print labels it should work. I'm not personally aware of any churches printing labels through it. I too would like to hear from any on how they are using it.
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