Anyone else having issues where emails sent from within Arena are not being sent using Gmail settings? The last successful email was sent back on April 13, 2025. Username and password have not changed since we started using Arena over 5 years ago.
After looking at the email.txt file in administrator/file browser, this is what we see.
{ 14:30:15.107 }---- aspNetEmail 4.0.0.57 [Wednesday, April 23, 2025] -----
{ 14:30:15.107 }.NET Version [4.0.30319.42000]
{ 14:30:15.107 }Opening mail server connection.
{ 14:30:15.123 }Checking for PopBeforeSmtp.
{ 14:30:15.123 }Attempting connection to smtp.gmail.com.
{ 14:30:15.139 }Connecting to mail server [smtp.gmail.com] .
{ 14:30:15.154 }SSL Object Version: [Unable to detect SSL Version Number]
{ 14:30:15.154 }Server [smtp.gmail.com] is not an IP address. Performing DNS resolution.
{ 14:30:15.170 }Server [smtp.gmail.com] resolved to IP address 172.253.63.109
{ 14:30:15.186 }Connected to smtp.gmail.com with a timeout of 20000ms.
{ 14:30:15.201 }Remote port: 587
{ 14:30:15.217 }220 smtp.gmail.com ESMTP 6a1803df08f44-6f2c2b32599sm74060416d6.59 - gsmtp
{ 14:30:15.232 }EHLO SSPRDCW01
{ 14:30:15.248 }250-smtp.gmail.com at your service, [104.45.151.193]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-CHUNKING
250 SMTPUTF8
{ 14:30:15.264 }Server does not support the DSN extension. The DeliveryNotification property will be ignored.
{ 14:30:15.279 }STARTTLS
{ 14:30:15.296 }220 2.0.0 Ready to start TLS
{ 14:30:15.312 }Starting TLS session.
{ 14:30:15.359 }TLS session started.
{ 14:30:15.359 }EHLO SSPRDCW01
{ 14:30:15.390 }250-smtp.gmail.com at your service, [104.45.151.193]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-CHUNKING
250 SMTPUTF8
{ 14:30:15.390 }Server does not support the DSN extension. The DeliveryNotification property will be ignored.
{ 14:30:15.406 }AUTH LOGIN
{ 14:30:15.437 }334 VXNlcm5hbWU6
{ 14:30:15.437 }ZG9ub3RyZXBseUBlY2FpbnRlcm5hdGlvbmFsLm9yZw==
{ 14:30:15.468 }334 UGFzc3dvcmQ6
{ 14:30:15.468 }SWFDZTc4ODE=
{ 14:30:15.610 }535-5.7.8 Username and Password not accepted. For more information, go to
535 5.7.8 support.google.com/.../ 6a1803df08f44-6f2c2b32599sm74060416d6.59 - gsmtp
{ 14:30:15.625 }ExpectedReplyCode = 235
ActualReplyCode = 535
Message = [Additional Help:Authentication failed. Check your username and/or password.535-5.7.8 Username and Password not accepted. For more information, go to
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 6a1803df08f44-6f2c2b32599sm74060416d6.59 - gsmtp
]
Data = System.Collections.ListDictionaryInternal
InnerException =
TargetSite = Boolean (System.String)
StackTrace = at aspNetEmail.EmailMessage.(String )
at aspNetEmail.EmailMessage.()
HelpLink =
Source = aspNetEmail
HResult = -2146233088
{ 14:30:15.641 }Message = Unable to connect to mail server(s). Please specify a valid mail server, server properties, or check your network connection.
Data = System.Collections.ListDictionaryInternal
InnerException =
TargetSite = Void ()
StackTrace = at aspNetEmail.EmailMessage.()
at aspNetEmail.EmailMessage.Send(Boolean openMailServerConnection, Boolean closeMailServerConnection)
HelpLink =
Source = aspNetEmail
HResult = -2146233088