Problem
When attempting to use Shelby Systems E-File in Payroll, user is getting the following error:
"StateIdOne - A state name was selected. Please enter in a corresponding state ID - Payee (TIN: 0123456789, Name: Rebecca Atlas)"
Solution
The error that you are receiving indicates that the program is missing State Tax Information for one or more states in which taxes have already been withheld. You must have State Tax Information for each State in which you have employees. Each line of the error includes a Name. Look up that employee(s) in Employee Information to see which State(s) are missing information.
Once you have obtained a valid State ID for those States, enter it in the State Tax Information area under Employer Information. Select the State from the pull-down menu and fill in the required fields. This information is retained when you switch to a different State. Once you have put in the information for all of the States, click the Update button to save your changes or the Cancel link to return to the main Payroll screen.